Troubleshoot coding
devlo doesn’t respond to @devloai
Section titled “devlo doesn’t respond to @devloai”devlo stays silent when it isn’t allowed to act. Check that:
- You have write access to the repository and are still a member of the organization in devlo (Settings > User Management).
- The devlo GitHub App is installed on the repository.
- You wrote
@devloaiin lowercase in a new issue, comment, or review thread reply, not in an edit or the summary box of a GitHub review. - On a pull request, the PR Assistant is on for the repository under Automations.
devlo can’t push or run tests
Section titled “devlo can’t push or run tests”devlo usually can’t push to pull requests from forks or to a branch that was deleted, and says so in its reply. On pull requests, running tests needs the Startup plan or higher; on other plans devlo still pushes its changes.
devlo stopped without a pull request
Section titled “devlo stopped without a pull request”- If it posted a plan, mention it again (“go ahead”) to start the changes.
- If it posted an error, check that the repository and branch still exist, then mention devlo again. If it keeps failing, try a narrower task.
devlo says you’re out of credits
Section titled “devlo says you’re out of credits”devlo replies instead of running. Buy credits or upgrade, then mention devlo again.
Jira says the repository wasn’t found
Section titled “Jira says the repository wasn’t found”The name after repo: must match a repository devlo can access, spelled exactly as on GitHub, without the owner. Fix it and mention @Devlo again. If devlo can’t find your organization, finish connecting Jira.
devlo doesn’t reply in Slack
Section titled “devlo doesn’t reply in Slack”Invite @devlo to the channel, since it doesn’t see channels it isn’t in, and check that the workspace is connected in Settings > Integrations > Slack.
A repository isn’t offered when I start a chat in the app
Section titled “A repository isn’t offered when I start a chat in the app”You need a seat in the repository’s organization and either write access to the repository or the owner or admin role there. If the organization isn’t listed, connect GitHub. If only the repository is missing, add it to the devlo GitHub App.
I can’t start another repository chat
Section titled “I can’t start another repository chat”When the repository’s organization is on the Free plan, you can own 2 chats in total, projects included. Upgrade that plan to start more, or email help@devlo.ai to remove a chat you no longer need.
Still stuck? Email help@devlo.ai.
Also known as: not responding, no reply, silent, failed run, out of credits, repository not found, chat limit.