# Troubleshoot coding

> Fix the common reasons devlo doesn't respond on an issue, pull request, Jira ticket, Slack thread, or repository chat, or stops before opening a pull request.

## devlo doesn’t respond to `@devloai`

devlo stays silent when it isn’t allowed to act. Check that:

* You have write access to the repository and are still a member of the organization in devlo (**Settings > User Management**).
* The devlo GitHub App is installed on the repository.
* You wrote `@devloai` in lowercase in a new issue, comment, or review thread reply, not in an edit or the summary box of a GitHub review.
* On a pull request, the **PR Assistant** is on for the repository under **Automations**.

## devlo can’t push or run tests

devlo usually can’t push to pull requests from forks or to a branch that was deleted, and says so in its reply. On pull requests, running tests needs the [Startup plan or higher](/account/plans/); on other plans devlo still pushes its changes.

## devlo stopped without a pull request

* If it posted a plan, mention it again (“go ahead”) to start the changes.
* If it posted an error, check that the repository and branch still exist, then mention devlo again. If it keeps failing, try a narrower task.

## devlo says you’re out of credits

devlo replies instead of running. [Buy credits or upgrade](/account/billing/), then mention devlo again.

## Jira says the repository wasn’t found

The name after `repo:` must match a repository devlo can access, spelled exactly as on GitHub, without the owner. Fix it and mention `@Devlo` again. If devlo can’t find your organization, finish [connecting Jira](/coding/jira/).

## devlo doesn’t reply in Slack

Invite `@devlo` to the channel, since it doesn’t see channels it isn’t in, and check that the workspace is connected in **Settings > Integrations > Slack**.

## A repository isn’t offered when I start a chat in the app

You need a seat in the repository’s organization and either write access to the repository or the owner or admin role there. If the organization isn’t listed, [connect GitHub](/get-started/connect-github/). If only the repository is missing, [add it](/get-started/connect-github/#change-repositories) to the devlo GitHub App.

## I can’t start another repository chat

When the repository’s organization is on the Free plan, you can own 2 chats in total, projects included. [Upgrade](/account/plans/) that plan to start more, or email <help@devlo.ai> to remove a chat you no longer need.

Still stuck? Email <help@devlo.ai>.