# Troubleshoot projects > Fix a preview that won't load, failed publishes and exports, pending domains, project limits, and turns that end early. ## The preview won’t load If the project is sleeping, select **Wake Up** or send a message. If the preview failed to start, select **Fix**. If it still fails, refresh the preview or ask devlo in chat to fix the build error. ## Publishing failed The publish panel shows the reason, such as a build error. Ask devlo in chat to fix it, then select **Publish** again. Publishing needs a [paid plan](/account/plans/). ## The custom domain stays pending Check that your DNS records match the ones in **Admin > Domains** exactly. DNS changes can take a while to apply, so wait, then select **Check status** again. ## You can’t start a new project You’ve reached your plan’s project limit. Every chat you own counts toward it, including repository chats. Higher plans allow more; see [Plans and credits](/account/plans/). To remove a chat you no longer need, email . ## A turn ended early Check the turn’s label: * **Out of credits:** your balance ran out. [Buy credits](/account/billing/#buy-credits) or upgrade, then send your message again. You also can’t send while your balance is nearly empty. * **Interrupted:** devlo couldn’t finish the turn. Ask devlo to continue where it stopped, or send your message again. * **Declined:** devlo won’t do that request. Reword it as a task for your app. * Any other label: wait a moment, then send your message again. ## Export to GitHub failed * **The name is taken:** that account already has a repository with that name. Enter a different one. * **devlo can’t reach the repository:** select **Connect installation**, add the new repository to the devlo GitHub App, then select **Sync**. * **The token is refused:** create a new fine-grained token with that account as the resource owner and the permissions the dialog lists, then select **Create** again. Still stuck? Email .